How is the purchased vehicle delivered within the United States and by sea and who delivers it?
All purchased vehicles are transported within the U.S. only on transporter trucks.
Transportation is made by transport companies which are licensed and have many years of experience in the field of land transport.
All carriers of the equipment within the U.S. have cargo insurance. The carrier shall be directly responsible for damage caused during transportation.
Delivery of vehicles in the container by sea is made by major ocean carriers on container ships. Upon your request we can also send your vehicle not in the container, but inside of the ship's deck (Ro-Ro), if such method exists at direction.
For more information, see SHEEPING
Who is responsible for the vehicle during the shipping by sea?
The sea freight companies carrying containers bear limited liability for loss. To avoid problems arising in the event of loss we advise you to insure the transportation of your purchased vehicles.
The CAROMOTO company is not responsible for the car during transportation.
Can I pick up my purchased vehicles from the auction myself?
If the buyer is located outside the United States, then you can not pick up the purchased vehicle(s) from the auction yourself. Since all equipment when puchased is registered on CAROMOTO, we must be sure that the vehicles do not remain in the United States, and have departed for export.
Can I insure the vehicle at the time of delivery by sea?
You can insure the purchased vehicle on the maritime shipping at a rate of 1.1% of partial damage and 0.85% of the total loss of cargo. Insurance interest is charged on the total amount of the invoice.
Non-refundable amount of damage is $500.
For insurance purposes you need to immediately send a request after making a purchase to insure the vehicle, indicating the VIN number and rate at which you want to make insurance.
How can I find out where my vehicle is during delivery?
In your personal account in My Cars section you can get information on the stages of the delivery of your vehicle.
There is also information about the carrier by sea, the container number and the estimated date of arrival of containers at the port of destination.
Knowing the number of the container, you can use this site to track the exact location of the container. http://www.searates.com/container/tracking/
Can I use the purchased vehicles in the United States?
If you are going to leave the purchased vehicle in the United States, we can sell it to you only if you have a dealer’s license.
Otherwise, all vehicles must be exported.
How long will it take to deliver the car?
Shipping within U.S.: depends on the distance between port and auction, density of traffic, and the condition of the purchased vehicle. Damaged vehicles can affect both the price of delivery and time of delivery.
Shipment of vehicles at the port ranges from 2 to 10 days.
Delivery by sea: depends on the direction, on the number of equipment and on timetables of ships.
According to major destinations in Europe the delivery is about 15-20 days. Once the vehicle is loaded in the container, you will be able to track the time of delivery to the port of destination, using the number of the container.
How and where to get my vehicle after its arrival at the destination port?
Once purchased your vehicle will be loaded in a container and provided with all necessary documents. We will notify you by e-mail with contact details of the agent at the port of destination, who will receive your container and register it.
Also, you can find information about the company's agents in major ports in the Documents section.
What should I do if my vehicle arrives with additional damages?
All vehicles are photographed and described before loading in the container at the port of departure.
In case of finding other minor damages not listed in the inventory during the loading of the car you will need to contact the agent who met and unloaded your car with the request to compensate for the damages caused.
If the car was severely damaged, you should contact the staff of the company CAROMOTO for further instructions on the insurance case.
Do I have to pay additional fees at the port of destination?
Company agents are autonomous entities with their own quotation on registration of vehicles during unloading of the container.
Companiy agents fees may vary in different ports.
You need to find out the cost yourself using the contact information that we will provide for you.
Which countries can you send the purchased goods to?
We can send the purchased vehicles anywhere in the world.
Use the calculator to find out the country and its cost.
If your country is not listed, you can request a quote by e-mail from our company's employees.
How is shipping by sea done?
There are two basic ways to deliver machinery:
Delivery in a standard 40-feet container, usually 3 cars can be loaded.
Ro-Ro (Roll on, Roll off) on internal decks of ships.
For more information about delivery visit the HOW TO BUY section
From which ports in the United States you are sending the purchased goods?
All vehicles and other equipment purchased are sent by two main ports:
* New Jersey on the East coast of the U.S.
* Los Angeles on the West Coast.