CAROMOTO is a licensed dealership that gives you access to all major US auctions through our website. With CAROMOTO, you can view and bid on a wide range of vehicles with the condition that fits your needs. It is easy; you register, make a security deposit and bid on a vehicle you like. After your bid wins and you make your payment to CAROMOTO, we will arrange for delivery of your vehicle. We will handle all the steps in getting your vehicle and ownership documents to you, quickly and transparently.
 

We have a flat-rate fee is $295 for any item.
If you buy four or more cars a month our flat fee is $195.

Only in the case when a PSI (Post Sale Inspection) has been purchased that identifies major descrepancies between the inspection and condition report can a vehicle be returned. All other sales are final.

Yes. CAROMOTO has a partner which can make a detailed independent inspection of the vehicle for a flat rate ($129-$139).
A sample report can be seen here.

To order this service, please contact our staff by email ([email protected]).

Yes you can.
Please note that in the absence of a vehicle title, we can transport your vehicle to its ultimate destination. Depending on the auction, the seller has a specified amount of time to send a title to the buyer. Please ask about the terms of your specific auction in the case of a missing title.
If the title is not delivered within the specified time frame, the vehicle can be returned to the nearest auction location, if the buyer desires. Additional fees may apply (ie. title duplication, storage, application late fee) and are the responsibility of the buyer.
 

Yes it can happen, but it is rare. Auction employees are subject to human error and they may miss some hidden defects. Also, vehicle auctions sell at high volumes, so it is more likely that an error in the CR(AutoGrade) would occur, as compared to traditional retail channels.
To protect your purchase from such errors, it is highly recommended that you thoroughly review your purchase using our AUTOCHECK service. In addition, please consider a Pre Sale Inspection, using one of our partners (AIM) and/or a Post Sale inspection PSI provided by the auction company. These services are provided at a low cost and protect you from damages missed in the initial inspection process.
 

AS-IS (as is) is a designation meaning that the vehicle sold at auction is in the same condition in which it is discovered at the auction. No further claims of its condition are warranted.

Even if they are in the listing photos, we can not guarantee the availability of loose parts. Loose parts are occasionally lost, misplaced or otherwise missing at insurance auctions. We promise to do everything we can to ensure the delivery of any part(s) that are supposed to come with a car you purchased.

PSI (Post Sale Inspection) is an inspection of the vehicle after the sale. It can be ordered at the auction on the day of purchase to check for possible damages or flaws to the vehicle, which were not documented in the pre-inspection.
The auction will provide you a list of damages detected during the PSI which can be repaired at auction, or you can return the vehicle to the auction. Auctions give a 7 -14 day warranty for a PSI inspection.
The average price of a PSI inspection ranges from approximately $100 to $180, depending on the location and warranty term. If the vehicle has been already checked, auctions usually do not send the PSI details to a dealer. The auction contacts the dealer only in case of additional damage detection during PSI.
CAROMOTO highly suggests investing in a PSI in order to protect your purchase from any mistakes made in the original inspection. Purchasing a PSI allows the buyer a chance to inspect the vehicle and return within the warranty time frame, if a discrepancy exists.

Our company has official dealer registration on the following auctions:
MANHEIM, COPART, ADESA, IAA, IMPACT, NPA, ACV, PIPELINE, IRONPLANET, MACHINERYTRADE, IMPACT
We are a Market Alliance partner for IAA Auction Centers in Moldova and official Broker in all other countries.
You can also buy any vehicles through CAROMOTO you found on sites such as CARS.COM, AUTOTRADER.COM, as well as any individual dealer.
In agreement with the client, we can purchase any vehicle from any source, or from a private individual in the United States.
 

Each auction charges a fee from the seller and the buyer. The fee typically ranges from $200 to $500, depending on the auction company and the value of the car.
Auctions may also charge additional fees for placing bids via the internet, additional tax, gate pass fees, loading fees or storage fees, depending on the circumtances of the transaction and auction company. These fees will be the responsibility of the client, not CAROMOTO, and will be included in the Auction Fee item on the invoice.

The following table illustrates recent auction fees at IAA:
https://www.iaai.com/marketing/standard-iaa-licensed-buyer-fees


 

If there is any delay in receipt of payment or shipment booking, auction policy is to charge a storage fee for the vehicle. Therefore, it is very important to pay your full balance for the vehicle and provide information on the shipping of your vehicle immediately after your bid wins the auction.

It is your responsibility to pay for any auction storage fees incurred due to late payment or missing shipping information. Shipment can not be scheduled until we receive payment for the purchase, so please make your payment promptly following a winning bid at auction to avoid any storage fees.

The purchase of vehicles at dealer's auctions is a guaranteed way of purchasing vehicles. The auction system is constructed in such a way as to facilitate and accelerate the process of buying vehicles. The whole process of buying a car at auction is fully explained and is subject to certain rules.
Auction companies always inspect equipment and are responsible in the case where serious discrepancies are claimed.
Buying vehicles at auctions protects you from many unpleasant moments that often arise when buying from traditional sources and can save you money!

A “Not Actual” reading indicates that the odometer reading could not be determined or is not accurate. There could be many reasons for this reading, such as the odometer was replaced, maxed out and gone back to zero, damaged meter, missing keys (if electric), etc.

Off-site Sale vehicles are not physically located at the auction facility. The preview and 'pickup' location is listed on the Lot Details page. Please review the preview dates and times to make arrangements to inspect any item.

You can use the "Buy Now" option. It should be noted that once "Buy Now" option is submitted, the buyer is obligated to pay the amount indicated to purchase immediately.

The seller has two business days to respond to your offer if you choose this option. If you choose to "Make an Offer" to the seller and they accept, you are obligated to pay for the vehicle. Once an offer is made, it can not be rescinded.

The seller's minimum price is not viewable during the auction. You can see the seller's minimum bid price, if you are the high bidder at the end of the auction.

You can review previous sales for similar vehicles at auction before making your bid. This will give you an idea of the end cost for that specific vehicle. Most auctions have historical sales data available through their websites. Ask us if you need help!

You can make as many bids as you like until the vehicle has been won. 
Bids should be placed on the basis of the vehicle's actual cost.
CAROMOTO reserves the right to not place a bid on the vehicle, if it is underestimated.

Go to your personal account in the "BIDS" section and select the "CANCEL" option.
A bid can only be canceled before the bid is submitted to the auction. Pay attention to the timer before the start of the Live Auction or the end of the Timed Auction.

Immediately after bidding at the auction, you can check the result of bids in your account, under BIDS. You will also receive an email about the outcome of your bid.

All bids must be placed at least 1 hour before the start of the line, otherwise the processing of bids is not guaranteed.

To personally take part in a Live Auction, you need to open a lot and connect to the auction at the appointed time.
This feature is currently available through Copart Auction.

You need to specify a maximum amount of U.S. dollars you are willing to pay for the vehicle in increments of $100. Your maximum bid is not visable to the seller. Your bid will increase by increments of $100, as necessary, until your maximum bid has been reached.
You can edit and check the status of your bids in your personal account, in the Bids section.
Bids will not be accepted less than 1 hour before the start of the auction.
If you want to buy a vehicle which you found outside of the auction, then you will need to use a special form, found in the ORDER section.
You must specify the name of the vehicle, Year, Mileage, VIN number, a link to the resource where the vehicle is located, and the maximum amount you are willing to pay for the vehicle selected.
 

You can bid on any vehicle which is for sale.
Please note that the purchase of a vehicle without photos and description of the state is risky, as the car may be in poor condition and sold AS-IS. After purchasing the vehicle, you may not be able to return the vehicle.

Most auctions start trading at EST - Eastern Standard Time UTC - 5 hours.
Auctions can also start in the following time zones, depending on the location:
CST - Central Standard Time UTC - 6 hours
MST - Mountain Standard Time UTC - 7 hours
PST - Pacific Standard Time UTC - 8 hours

Your Bidding Limit is the maximum you're able to bid at any given time. It also dictates how many vehicles you can bid on at once. Your Bidding Limit is determined by your security deposit. If you would like to increase your Bidding Limit, you will need to increase your security deposit. The minimum required amount of your deposit is 10% of your maximum bid at the auction, but not less than $600, for each vehicle you are bidding on.

If you are allowed to buy several cars at the same time, then you can make several bids on each purchased car.

For example, you want to buy two cars. Make 5 bids on the first car and play until some bid wins. And place 3 bids on the second car and play until one of the 3 bids wins the car.

To do this, you need to select for which purchased car this bid applies at the "BID CONFIRMATION" (pic below). If you are bidding on the first car, then select "Buying the car #1" and if this bid to the second purchased car, then select "Buying the car #2".

To do this, you need to choose which car will be staked on in "BID CONFIRMATION" (see the figure below). If you are bidding on the first car, select "Buying the car #1", and if this bid is on the second car to buy, select "Buying the car #2".


P.S. You can make no more than 10 bids per day for each car you buy.

You can view and bid during live auctions at your convenience through the CAROMOTO website. After registering and making your security deposit, simply choose "Live Auction" at the top of the homepage. You will have the option to view an auction calendar to start planning, or join a live auction to start making bids.

If you are the high bidder on a Minimum/On Approval auction, you must wait for the seller to approve, make counter offer, or decline your bid. The seller has one business day after the close of the auction to respond if the sale has Minimum status and two business days to respond if it has On Approval status. Any time during the approval process, you may increase your bid or accept a seller's minimum bid. If the seller accepts your bid, you have purchased the vehicle.

You can bid on as many vehicles as you wish. There will need to be a 10% minimum security deposit, but no less than $600, for each vehicle you wish to bid on.

You have three options. You can choose to “Increase Your Bid”, “Keep Your Bid”, or “Accept Minimum Bid”. When you make a counter offer to the seller, it cannot be rescinded. The seller has one business day to accept, reject or counter your offer. Once an offer is submitted, the buyer is obligated to purchase the vehicle, if the seller accepts the offer.

A Counter Bid is an offer made by the seller in response to the highest bid. You can accept or decline, but you will be responsible for purchasing any vehicle you make an offer on or accept from the seller.

When placing bids at the auction all vehicles are being purchased by CAROMOTO. After your bid has won, your vehicle is transferred to you according to the charges indicated on the invoice and documented in the Bill of Sale, where sale price includes vehicle price at auction, auction fee, CAROMOTO fee, vehicle and title shipping, and any additional fees specific to the transaction. You can make payment in US dollars to the CAROMOTO account via the website using a bank wire transfer, ACH payment, Zelle or by sending a Cashier's Check.

Yes. A $25 late payment fee will be charged for every day after the due date. If you do not pay your balance within 15 days from auction end, you will forfeit your security deposit. Your deposit will help to cover the cost of resale.

Payment can be made for purchased vehicles to your account via bank wire transfer, ACH transfer or cashier's check. Full payment must be made to your account for the vehicle in 48 hours (two business days) from purchase at the auction. If we do not receive payment within 72 hours (three business days), your account will be charged a $25 per day late fee until full payment is received.

No, you will not pay your “maximum bid”. You will only have to pay the final price, plus any applicable fees. When an auction is won, our system will generate an invoice and send it along with a notification to the to the email address we have on file for you. The invoice will include the final bid price at the auction.

If the vehicle is bought at an auction, you must pay the final vehicle price at the auction, applicable auction fee, CAROMOTO dealer fee, destination vehicle delivery cost, ocean freight if by sea, and a document shipping fee for the title. Any fees added to the transaction (ie. storage, late payment, additional documents) will be included on the invoice and will be the responsibility of the buyer.

In your personal account in the BALANCE section, you can view all transactions made between you and CAROMOTO.
When making a transfer you will receive an email notification that we have received your funds.
If your payment is not shown in your balance, please send us a copy of the bank transfer for verification to our email address ([email protected]).

No. We are a licensed dealership in the US and make all purchases from the auction. You will be buying the vehicle from CAROMOTO, so you will need to make payment directly to CAROMOTO for the purchase of your vehicle.

If your bid is not succesful, you will not have to pay anything.
You can continue to place bids until your bid wins, or request a refund of your security deposit.

If you win an auction, CAROMOTO will send you an invoice to your registered email address containing CAROMOTO's account details. Please contact your bank to understand their requirements for making a wire transfer, including forms of identification. Please be aware that your bank, and any pass through institutions if international wire, may charge a fee for the transaction. Make wire amount with these fees in consideration in order to issue the correct amount to CAROMOTO and avoid any late fees during the transaction. Please be sure to send us a copy of your bank receipt by email, so we can apply your funds accordingly and remember to indicate the invoice number when making a payment.

When making a bank transfer, you must specify the number of the invoice, as well as the last 6 digits of VIN for the purchased vehicle.
You also need to send us a copy of the bank transfer by email to ([email protected]).
These steps are necessary for a successful and timely deposit to your balance.

Most banks issue a fee for transferring funds to an outside account.
The fee amount can vary depending on which financial institution you transfer funds from, so you should be aware of your bank's fee policy and increase your deposit to cover this cost.
After transferring funds to CAROMOTO's account, our bank also charges fee for placement of funds (about $10). Consequently, the amount credited to the customer's balance may be slightly less than the amount which client transferred.
Since we need to receive the full amount stated in the invoice, you have to specify to your financial institution that all bank charges will be paid by the sender.
 

If your bid wins, but you fail to pay for the vehicle within 15 day of the auction closure, you will forfeit your security deposit. The security deposit covers resale costs in the event that your bid wins, but choose not to pay for the vehicle.

Yes. We can pick up your vehicle from the auction and deliver it straight to your residence. Please indicate after your bid has won if you would like the vehicle delivered to a location other than the address listed on your drivers license.

Typically, pickup time is 2-5 days depending on carrier availability and delivery route. Please make payment on vehicle balance and book shipping as soon as possible to expedite the delivery of your vehicle.

Yes, we can ship your vehicle(s) from any major US port with weekly sailings to anywhere in the world. We can manage all aspects of the overseas shipping process including picking up the vehicle, warehouse port delivery, US Customs, container or RORO (Roll-On, Roll-Off) preparation and delivery to your port of destination all while keeping you informed at various points throughout the shipping process.

We can ship to any country not currently under sanctions by the United States of America. If you are not sure, you can contact us at [email protected] Also, please try our convenient calculator tool on the website. If your country is not listed, please contact us at [email protected] and we will respond with a shipping quote for your destination.

Ocean freight companies carrying containers bear limited liability for loss or damage to your vehicle. To avoid problems arising in such events, we advise you to insure the transportation of your purchased vehicles.
CAROMOTO is not responsible for the car during overseas transportation. It is your responsibility to insure your purchase for ocean shipping.

The vehicle may not, under any circumstances, be driven from the auction lot. If you own a carrier or tow truck, you may contact CAROMOTO about the possibility of picking up from the auction. If you do not have the required equipment to pick up your vehicle, we will arrange delivery through our transport partners.
If the buyer is located outside the United States, then you can not pick up the purchased vehicle(s) from the auction yourself. Since all puchased vehicles are registered on CAROMOTO, we must be sure that the vehicles do not remain in the United States and have departed for export.

Our priority is to pick-up and deliver your vehicle as quickly, safely and efficiently as possible. Our affilliate carriers are very good at what they do, but circumstances (ie. weather, construction, scheduling delays, etc.) outside of our control do occur. Therefore, our calculated schedule indicators can not be guaranteed, but can provide an experienced estimate of what we can expect. You will have 24 hour notification of what stage your vehicle is in through your account, so you will always be informed of your vehicle's situation.

You can insure the purchased vehicle for maritime shipping at a rate of 1.1% of partial damage and 0.85% of the total loss of cargo. Insurance interest is charged on the total amount of the invoice.
Non-refundable amount of damage is $500.
For insurance purposes you need to immediately send a request after making a purchase to insure the vehicle, indicating the VIN number and the rate at which you want covered.

In your personal account in My Cars section you can get information on the stages of delivery for your vehicle.
For clients requiring ocean shipping, there is also information about the carrier, the container number and the estimated date of arrival at the port of destination.
By knowing the number of the container, you can use this site to track the exact location of the container: http://www.searates.com/container/tracking/

If you are going to leave the purchased vehicle in the United States, we can sell it to you only if you have a dealer’s license. Otherwise, all vehicles must be exported.

Shipping time overseas vary depending mainly on the US departure port and your shipping destination. Typically, it can take 3-4 weeks to ship from US to Europe or South America, while shipping to Africa, Middle East and Asia can take approximately 6-8 weeks. Please contact us at [email protected] to get a more accurate estimate depending on your destination.

Your purchased vehicle will be loaded into a container and provided with all necessary documents. We will notify you by email with the contact details of the destination port agent, who will receive your container and register it.
You can also find information about the CAROMOTO's destination port agents in the DOCUMENTS section.

All vehicles are photographed and described before loading in the container at the departure port. All domestic carriers are insured for any damages incurred during transit.
If you find minor damages not listed in the inventory during the loading of the car you will need to contact the agent who met and unloaded your car with the request to compensate for the damages caused.
If the car was severely damaged, you should contact the staff of CAROMOTO for further instructions on the insurance case.

Vehicle price	Maximum refund
$0 - $10000	$1000
$10000 - $20000	$2000
$20000 - $30000	$3000
$30000 - $40000	$4000
$40000 - $50000	$5000
more than $50000	By agreement

 

Yes, you will have to pay registration fees when unloading at the destination port to the assigned port agent.
Destination port agents are CAROMOTO affiliates that operate independently. These fees may vary depending on the agent and the destination port.
Please contact the destination port agent using the information we send you after shipping assignment for your vehicle.

There are two basic ways to deliver vehicles:
Delivery in a standard 40-feet container, usually 3 cars can be loaded.
Ro-Ro (Roll on, Roll off) on internal decks of ships.
For more information about delivery options, please visit the HOW TO BUY section.

We can use any major U.S. port as a departure point for overseas vehicle shipping. Our most frequently used North American ports are:
Los Angeles, CA
Houston, TX
Newark, NJ
Savannah, GA
Miami, FL
Seattle, WA
Toronto, Ontario

The calculator tab displayed at the top of the CAROMOTO site is very helpful and user friendly. Enter your vehicle info and destination port for personalized, real-time shipping costs. Please contact us today to hear more about our very competitive rates for pickup and delivery options.

A standard ocean container can typically fit 3 regular-sized cars, 4 compact cars, or two standard pickup trucks. Please contact us with your destination to get more detailed information about container options.

Yes. Many of the vehicles available at insurance auctions can not be driven or are in an inoperable state. Since shipping is done by transport carrier and/or cargo container, there is no problem shipping these vehicles. Please be ready to coordinate with the delivery driver in order to unload your vehicle upon delivery.

You are responsible for unloading your vehicle. The driver may be able to assist, but you are ultimately responsible.

All documents are sent to the client once the customs are cleared in the U.S. port. We only send documents by courier service and provide you with a tracking number so that you can track the parcel yourself.
Normal delivery time ranges from 5 to 10 days, depending on the customer location.

Title brands indicate whether a used vehicle has sustained damage or might be potentially unsafe to drive. If a vehicle's title has been "branded", it is an official designation made by a state agency and should appear on the vehicle's title paperwork. Neither individuals nor private companies can brand titles.
While title brands vary by state, some of the most common ones include:
Salvage, Junk, Totaled, Lemon, Flood, Salvage, Rebuild

A "rebuilt" title is a brand that reflects a history where a vehicle had previously been branded as salvage (repairable), but has since been rebuilt and passed inspection by the appropriate state agency. A Rebuilt brand remains on a vehicle’s title permanently, but the vehicle can still be registered and insured.
CAROMOTO does not guarantee that any branded titles can be rebuilt in any particular state or country. Please contact your local DMV with questions about transfering a branded title in your state of residency.

To ship the purchased vehicle by sea, we require the following documents:
* Certificate of Ownership (TITLE)
* Sale and Purchase Agreement (Bill of Sale)
* Invoice
All of the above documents we give to an agent at the departure port. The agent books a space on a ship, issues the bill of lading and carries out the customs clearance.
Upon completion of customs clearance, we will send all documents by express mail service.

When sending vehicles by sea the following documents are issued: Title, Bill of Sale, Bill of Lading.
All documents above will be sent to you by courier as soon as equipment passes customs at the port of departure in the United States.
A copy of the bill of lading can be downloaded in My Cars/Documents.